December 04, 2020
"Happy Customer 😊"
I bought a 2 pairs of shoes, one for road and one for trail. Absolutely LOVE both. The most comfortable shoes I have owned so far. Unfortunately the inside or my Road shoes had a minor defect and when I got ahold of customer service to see if there was anything that can be done because I purchased them in a store I didn't know if there could. They were on it with the response and solution and I could not be happier! I will absolutely be a lifetime customer 😊 Thanks guys!
September 30, 2020
"Superior Customer Service"
I bought some Altra Running shoes from another website and there was defect with them. The other website would not help with a return, but Altra went above and beyond to make things right. They've earned my business moving forward.